Our Cultural Values
Our cultural values are the backbone of many things at A1. They create unity, they guide our decision making, they inform our working environment, they affect client experience - in short they make or break the quality of time spent at work for our team and quality of service for our clients.
Our values are also key to our ESG strategy - Empowering Trust - a pivotal part of our vision to be the most trusted provider in our niche.
Defining our values
As a service provider, we often talk about partnership and respect - not just for our clients, but for our colleagues too. So imposing cultural values was never an option for A1. We believe they must be values that the team believe in, can stand behind and live by on a daily basis. So that's why we didn't chose ours - our team did.
In an all hands session we debated, discussed and voted on the cultural values we all felt best represented the A1 way of work. It was an inspiring, motivating and frankly passionate session about the values we all hold close to our hearts and the type of business we want to be.
Success Through Service
We want our clients to know we care about their success and value their trust in our team to support that success. By consistently delivering excellent service with a “can do, will do” attitude, we will build respectful, productive long-term partnerships together.
Consistently Excellent
Whatever is worth doing is worth doing right. Our colleagues, clients, suppliers, and partners value and trust in our dedication to approaching all our work with excellence.
Doing The Right Thing
Our integrity is the value that translates to always doing what is best for our clients. Delivering with honesty and transparency - even when no-one is watching. And if we make mistakes, we take responsibility and commit to correcting our errors.
Respectful Communication
Each of us brings unique skills and perspectives to the table. We take pride in our diversity, and we respect one another’s different opinions, viewpoints, thoughts, and ideas. Our commitment to open and respectful communication with one another, and with our clients will help ensure we always achieve the best possible outcomes.
Our ESG Vision
Our ESG strategy consolidates many of our existing values and goals, but provides us with a framework and structure to codify those goals and ensure they become embedded into our culture.
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